Theres a real danger to the maintenance and perpetuation of meaningful communications and personal and professional relationships, said Hanke. If you become overly dependent on e-mail or text messages, you focus on the object, but not the person.
She said face-to-face communication is a necessity and most beneficial to achieve clarity, especially when:
Negotiating salaries and vacations;
Settling disputes and conflicts in the office; and
Seeking clarification after written communications have failed. Gazette staff